This policy explains what information Firm Foundation Collaboratives LLC, doing business as KINDMOVE (“KINDMOVE,” “we,” “us”) collects through this website, by phone and by text, and how we use it.
Information we collect
- Information you give us, such as your name, phone number, email address, property address and anything you tell us about your situation, through our forms, by phone, by text or by email.
- Calls and messages. Calls with us may be recorded, and we keep records of texts and emails, so we can follow up accurately and improve our service.
- Website information, such as pages visited, the device and browser used, and how you arrived at our site, collected through cookies and similar tools, including analytics and advertising tools.
How we use it
- To respond to you and talk with you about your property and your options
- To prepare an offer, and to carry out a purchase if you decide to sell to us
- To send you the calls, texts and emails you agreed to receive
- To understand how our website and advertising are working, and to improve them
- To meet legal requirements and protect our rights
Text messages
If you give us your phone number and agree to be contacted, we may send you text messages about your property and your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to receive texts is not a condition of selling your home to us.
How we share it
We don’t sell your personal information. We share it only as needed with:
- Service providers who help us run our business, such as our customer database, phone, text, email, website and analytics providers
- Title companies, closing attorneys and others involved in a sale, if you decide to sell to us
- People we refer you to, only when you ask for a referral
- Authorities when required by law
Your choices
- Reply STOP to any text to stop text messages
- Use the unsubscribe link in any email, or ask us to stop emailing you
- Ask us to see, correct or delete the information we have about you, using the contact details below
- Set your browser to block or delete cookies
Security
We use reasonable measures to protect your information. No method of storing or sending information is completely secure.
Children
This website is not intended for children under 13, and we don’t knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Questions about this policy? Call or text us at (757) 663-4526, or use our contact page.